Mark is very detailed-oriented and produced great results for the company while I was the Managing Director of The Rancho Valencia Resort in Rancho Santa Fe, Ca. and La Valencia in La Jolla, Ca.Michael Ullman, http://www.ranchovalencia.com
Mark Lucas will improve your revenues. As General Manager of a large scale Golf Resort I needed someone to monitor and manage our room’s inventory and help us maximize RevPOR and RevPAR. I contracted with Mark 15 years ago, and the results have been fantastic. We have achieved consistent double digits improvements every year.
I later contracted with Mark at this expansive Golf Resort. Mark has the ability to communicate with reservations agents as well as Resort Owners and Executives; his people skills are outstanding. Most important his systems and methodology stick long after his visits.
I highly recommend Mark as a revenue and marketing consultant and a teacher of basic and/or advanced hospitality principles. As necessary, he assists us with implementing his recommended principles. Please feel free to contact me for more details.Mario Trejo, General Manager, http://www.sanvicenteresort.com